I placed my order on Nov 18. I forwarded my order confirmation to the customer service email advising of the Canada Post strike and asking that they not ship USPS.They never responded. That was three weeks ago.They shipped the order USPS so my order has been sitting at the border since Nov 22. Which is what I knew would happen. That's why I emailed to ask it to not ship USPS.No communication. No email to Canadian customers apologizing for any delays. This is several Christmas gifts, that I was proactive in asking for an alternative shipping option for, that went completely ignored.Additionally, the order confirmation encourages customers to reach out via Facebook Messenger. The automatic message advises that the inbox is not monitored "due to spam". Hmmmm..... could this "spam" actually be customers trying to get ahold of someone, anyone, because no one answers the emails?At this point, I doubt there is even a customer service team.
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