Absolutely terrible customer service. Was mis-sold Sigenergy as a single phase alternative to Tesla and I foolishly believed the online reviews on a popular solar forum. Legal action via my home insurance legal cover has begun. The casing is cheap plastic, the company does not respond to service requests , the app is beyond terrible and the warranty "fine print" is full of language against the customer (me). Serves me right for investing in a company that's < 2 years in the UK!
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Sigenergy focuses on developing cutting-edge home and business energy solutions, with products ranging from energy storage systems to solar inverters and EV chargers.
