Tech Support Australia is really bad. Installing solar and batteries for over 20years. I don’t care how good your product is invest your time and money to staff tech support for people installing your product. Stopped using SMA and Fronius for the same reason. Tesla SolarEdge Sungrow have great support which is why I choose their product. Stopped installing SMA 10years ago because of this issue. Help us help you. Do not leave an installer high and dry it really sux. 5hrs for a return call on numerous occasions is def not good enough. Good product terrible service via lack of investment or poor management. Sort your stuff out.
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Sigenergy focuses on developing cutting-edge home and business energy solutions, with products ranging from energy storage systems to solar inverters and EV chargers.
