I ordered an item on sale, intending for it to be shipped to Europe. The FAQ indicated an EU warehouse, but my order was shipped from the UK, leading to additional charges of 35% on top of my purchase. Despite the sale, the final price exceeded what I could have paid elsewhere. The site needs clearer information regarding shipping locations and potential import duties. Additionally, the grinder I received has an unpleasant chemical smell, which hasn't improved despite washing. Overall, the experience was misleading for European customers.
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UK established supplier of international coffee-equipment from hand grinders to prosumer electronic coffee scales, fulfilled and dispatched from within the UK.
