Review Time
The service here is outstanding, with remarkable support. I contacted them several times via email, and they consistently responded quickly, regardless of the time. I purchased a grinder at a great price, and everything has been smooth so far. I trust that any future issues will be handled efficiently and professionally. Thank you again for the excellent support!
This company truly stands out with its remarkable customer service. I reached out multiple times via email and they were always quick to respond, no matter the time. I purchased a grinder at a great price, and everything has gone smoothly so far. I am confident that if any issues arise in the future, they will be addressed promptly and professionally. Thank you once again for the excellent service!
This company offers a fantastic variety of products and coffees from all over the world. Their customer service is outstanding, with prompt and informative responses. They go above and beyond to assist. I thoroughly recommend them and hope you will too after your purchase.
I ordered an item on sale, intending for it to be shipped to Europe. The FAQ indicated an EU warehouse, but my order was shipped from the UK, leading to additional charges of 35% on top of my purchase. Despite the sale, the final price exceeded what I could have paid elsewhere. The site needs clearer information regarding shipping locations and potential import duties. Additionally, the grinder I received has an unpleasant chemical smell, which hasn't improved despite washing. Overall, the experience was misleading for European customers.
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UK established supplier of international coffee-equipment from hand grinders to prosumer electronic coffee scales, fulfilled and dispatched from within the UK.
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