Overall a disappointing user experience, the platform doesn’t feel mature enough, and it’s definitely not suitable for occasional use. The pricing plans look fine on paper, but in practice the experience falls short. Emails are only sent in English, and while branding can be customized, you can’t add multiple email templates, which makes it impractical for companies working globally across different countries.When we first signed up (after the trial), we were asked to upgrade just to customize branding. I chose the pay-as-you-go option, but at no point was I shown a clear breakdown of benefits and limitations. Later, support told me it was my mistake and that I’d have to accept it, not a great experience, and trying to upsell for a plan even if it was only €15.For occasional users, it’s even worse: you have to pay and all emails are overloaded with their ads and could damage your business image rather than help it. If you need an e-signature solution for occasional use or want something more polished, I’d recommend sticking with other providers instead.
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