I ordered the silent disco a couple of weeks ahead of my party which was planned for 27/12. I was told that I would have them delivered on 24/12 due to the Xmas period. The courier company gave me a 2 hour window for delivery, and then delivered 20 minutes BEFORE time stated. I missed the delivery because I was working to the time given by THEM! They said that they will redeliver on 29/12, which was 2 days after my party. I couldn’t get hold of anyone to resolve this due to the time of year, so my party went ahead without them (very disappointed). On 29th I had a courier arrive to collect the headsets (which I obviously didn’t have), and then 5 hours later I received a notification to say that I can now collect them from a local newsagent!! ShamblesI contacted Silent Disco Stars feeling confident that they would do the right thing as they could see that it wasn’t my fault, I expected a the very least a refund, but they have refused. They deemed that it’s my fault. The girl you speak to is less than helpful and does not represent the company well. Ruined party and out of pocket 😡
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Immerse your guests in a unique party experience with our Silent Disco hire! With individual headphones delivering multiple music channels, everyone can dance to their favourite tunes without disturbing others. Perfect for venues with noise restrictions or outdoor events where noise levels need to be controlled. Be the talk of the town and host a Silent Disco that will leave a lasting impression on your guests.
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