I had a disappointing experience with customer service after ordering a bed frame and night tables from this company, which claims to prioritize customer care. The night tables arrived promptly, but it's been a week without updates on the bed frame's shipment. I spoke to customer service twice after waiting on hold for 30 minutes, but received no answers. When I requested a refund, they said they couldn't process it immediately and would need to consult with someone else. I'm left without the bed frame, my money, and any clear answers.
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Silk + Snow is a premium memory foam mattress company. The mattress ships in a box directly to your home with a 100 night risk free trial.
