Product was fine, though my wife didn't like the color. I'm writing this because I emailed them to start a return and it's been six days and they haven't gotten back to me. Now on with their chat window and it's taking FOREVER. Clearly they are either stuck having to respond to too many windows, or this representative is incompetent and unresponsive. Either way, this has totally turned me off to this company.
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Silk + Snow is a premium memory foam mattress company. The mattress ships in a box directly to your home with a 100 night risk free trial.
