silkonme.com

2.3
2.3 Based on 81 reviews

...

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Isabelle Church
Awful service

Awful service, was tied into a 6month subscription which was very misleading when I originally bought my first box and did not realise I was signing into a six-month contract that I could not cancel without being charged £50 per box which I did not agree to. I had to wait six months to cancel my subscription. I’ve kept all my packaging and all the original products to be able to send all the products back to the warehouse as stated in their policy online. I have sent five emails and six Instagram messages with zero response, from this company I have now reached my six month period and I have cancelled my subscription online and I am closing my bank account that the subscription is set up with and hoping that this breaks the chain. The jewellery is nowhere near worth £50.

1
Date of experience: Jan 28, 2026

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