This company deserves 0 stars. They sought me out on social media and from my research, they seemed like a decent company. They offered me a subscription to their jewellery as an ambassador where the box would be "free" each month and I'd only have to pay the £4.99 delivery charge. Their FAQs state that you can cancel anytime, but as an ambassador, if you cancel before 6 months of the subscription, you'd have to return your jewellery. I thought I'd try it out. £30 for 6 months wouldn't be so bad, and if the jewellery was horrible, I'd cancel early any return it all. Well, they trapped me in their scam. My second month's delivery was £12.99. I went on their website which states that delivery can range from £7-14 which is inconsistent with the £4.99 I paid for my first month. Then, month 3 was also £12.99. I wasn't happy about this because I was only 3 months in and already at £29. I contacted them about canceling. They said I couldn't. I produced the screen shot from their own FAQs which said I could cancel if I returned my jewellery which I was happy to do. Even with the screen shot as proof they insisted I couldn’t cancel before 6 months and would not give me an address to return my jewellery to. I ended up contacting my credit card company who put a block on the charge. They continue to charge me every month (always £12.99) and continue to send me jewellery. Now, 7 months in, I’ve contacted them again about canceling. I have had no response. They claim that I still need to return EVERYTHING but are not responding with where to return it and how to actually cancel. DON’T SIGN UP FOR THIS SUBSCRIPTION. They will hold it over you for the rest of your life! I don’t even know what to do now. I don’t want their jewellery and I don’t want to be bound to them forever.
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