I made a purchase for my wife. Due to her concerns over fit and quality, I contacted SilkSilky regarding a possible return. I learned that, despite purchasing from SilkSilky Canada, I would have to send the items to the US. This means:
1. Paying higher than necessary return fees
2. Having to pay duties given the complete removal of Section 321 de Minimis. This is because, when shipping from Canada to the US, it is necessary to claim the country of origin of the goods. The goods were made in China which results in me being required to pay duties when shipping from Canada to the US.
We’re now stuck as SilkSilky requires Canadians to ship to the US, even though this is not explicitly noted in their return policy on the Canadian site.
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