I bought a silk scarf but it was fraying to much so I asked for a refund, not worn and tags still on, they said as it has been worn I will only be able to get partial refund of 15% or 30% cash coupon , I replied its not been worn as I said so I want 100% with full return postage costs, they said we don't refund postage even when I pointed out the law says they have to by Law. Today I got my refund but no money for postage so they knowingly break the Law so just shop somewhere else as I will. They are very hard to deal with and the scarf was very poor quality. Avoid Avoid.
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