Silver Cross after-sales has been very poor.Bought Bromley Oak nursery set(order: SXC251738) for £720 and it arrived with cracked panels. I was told replacement panels would be sent within 2 working days. It’s now been 12 days, nothing has arrived, and my follow-up messages asking for an ETA have been ignored.You pay a premium expecting decent customer service, but they can’t even respond with a basic update. Unacceptable.Update: Changed review from 1 to 3 since they arranged the delivery promptly after this review.
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Silver Cross pushchairs, car seats, prams & nursery furniture will give your baby the best start in life. Buy from a trusted British brand.
