A year ago, I bought a stroller from Silver Cross, and it was a perfect product. However, a few weeks ago, its collapse mechanism failed.Since the item was under warranty, I contacted the Silver Cross team and provided the details, including a video. They immediately offered me a refund or a new stroller from their current model line, as the model I purchased had been discontinued.I was pleased with how they responded to my query; they promptly responded and offered a solution. They even sent me a large box to pack the stroller, and arranged a prompt collection from my home.This was super fast after-sales service, which is where most companies fail. I am very much impressed by Silver Cross and would recommend them to anyone.
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Silver Cross pushchairs, car seats, prams & nursery furniture will give your baby the best start in life. Buy from a trusted British brand.
