I am writing to express my profound disappointment with the Silver Cross UK service via Amazon. I placed an order for a pushchair last Thursday, specifically selecting next-day delivery, as I am a Prime member. The anticipated delivery date was Friday, as the pushchair was required for a planned weekend activity. Unfortunately, the delivery was not fulfilled, and my weekend plans have been disrupted due to the failure to meet the advertised delivery timeframe. All my son's baby equipment are all Silver Cross as I initially trust the brand now its time to look for a better brandEdited: Having received excellent assistance from their customer service, we were able to reach a satisfactory agreement, which was then delivered promptly. We are very pleased with the resolution.
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