As someone with a disability who can only walk short distances, I bought tickets for an event for the first time. I found them on a platform and bought them for myself and my son without considering parking. After some thought, I couldn't find where to buy disabled parking on the event's site. I reached out to customer support for assistance with purchasing disabled parking. The next day, I received a response indicating they couldn't help and advised me to read the terms and conditions. I explained my condition and requested assistance again, but I received another reply stating they couldn't help since I purchased tickets from a third-party site. I understand that, but I still needed to know if I could buy parking separately. Very unhelpful.
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The ultimate destination for motorsport enthusiasts, thrill-seekers, and unforgettable experiences! We’re renowned worldwide as the home of British Motorsport. From adrenaline-fueled race days to immersive driving experiences, we offer something for everyone. Explore our state-of-the-art facilities, including trackside hospitality, adrenaline-pumping days out, and luxurious Escapade stays for a truly unforgettable getaway. Whether you're cheering from the stands or behind the wheel, Silverstone promises an experience like no other.See more
