There’s a complete lack of transparency, especially regarding billing while abroad. Be careful: unexpected charges can arise, and it’s hard to get clear answers. Cancelling a contract is unnecessarily complex. You can’t just send an email; you must call their service line, where agents spend 30 minutes trying to persuade you to stay or switch tariffs. The entire process feels deliberately difficult and frustrating. I would not recommend this company due to their unclear practices and poor customer service.
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Seit 2014 sorgt sim.de dafür, dass Du in Sachen Mobilfunk, Internet und Smartphones bestens versorgt bist – günstig, flexibel und zuverlässig.
Ob coole Smartphones zum Top-Preis, Allnet-Flats und Datentarife in jeder Größe oder DSL- und Glasfaseranschlüsse – bei uns findest Du alles, was Du brauchst.