I am very disappointed with my recent experience. I purchased a new SIM card, completed the activation, and later found out that the number assigned to me actually belonged to someone else. This is completely unacceptable. If the number is recycled and still linked to a previous user, it should never be sold as a 'new' number. This has caused unnecessary confusion, inconvenience, and wasted my time and money. As a consumer, I find it unreasonable that customers can buy a SIM card when the number is clearly not prepared for reassignment. This indicates poor system checks and customer experience.
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