I received multiple messages about a $60 recharge offer for 120 credits. I arrived at the outlet just before the offer started but was turned away due to a large crowd. It was raining heavily, and many were getting soaked. I went to another outlet but found another long line. The staff announced they would continue accepting top-ups until their system shut down, but it did shut down before many of us could complete our transactions. This left over 50 clients feeling frustrated with the event's management and raised questions about why online recharges weren't offered to reduce confusion.
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