VERY BAD ONLINE SERVICE. The telco service was then terminated due to some issue with the giro from the credit card. We tried to reinstate the line via their online help desk which offers ABSOLUTELY NO HELP AT ALL by brushing off saying it’s their company policy that after 7 days of termination they cannot reinstate the line. We asked to escalate this issue but they refuse to do it. We then went to Simba Shop where it only took us 10 mins to fill up a form and reinstated the line.
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