Scam - unauthorised $5500 charge
This company is a complete joke.
I hired a car with them for 6 months, what a mistake. The car itself was fine, however, the service was beyond shocking. Not only did they have the worst communication I’ve ever experienced with a company they were all completely incompetent and unhelpful.
You would of thought the amount I paid them would be enough throughout my long hire, however, to top it all off on they contacted me 5 weeks after return of the car and charged me for a dent that they had just decided to blame on me, with no proof. They also managed to charge this money without any quote at all and when asked a number of times couldn’t even provide a copy, even after having the car back for such a long period. They knew I had no way of arguing as all they gave us was a verbal ok on return, they don’t give out any paperwork so watch your back! I think this was a plan they had all along to get extra money and I would be suprised if they’ve charged other people for the same thing.
Do not use this company you will regret it.
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Simba Car Hire has rapidly grown to become one of Australia’s leading independent car rental providers, proudly serving thousands of customers each year. We are known for our strong commitment to customer satisfaction, operational excellence, and competitive pricing.
With convenient locations in Sydney, Brisbane, Adelaide, Cairns, Melbourne, and Perth, we cater to both domestic and international travellers, offering a seamless, reliable, and affordable rental experience. Whether you're traveling for business or leisure, Simba Car Hire is dedicated to making your journey easy, enjoyable, and stress-free.See more
