I genuinely don’t understand how a mattress at this price point can fail twice in under 6 months.
I bought the EU Queen Hybrid mattress and the first one arrived with a dip straight out of the box, so I had to get it replaced. Not a great start, but fine — these things happen.
The replacement? Same story. It’s now developed a noticeable dip where I sleep and has become so uncomfortable it’s actually causing back pain. I'm having to sleep on the sofa now.
This isn’t “normal wear and tear” — it’s a product that simply isn’t holding up to basic use.
What’s worse is the lack of confidence this gives. Once is unlucky. Twice is a pattern.
For something that’s marketed as a premium mattress, this has been a pretty frustrating experience. At this point, I’d strongly recommend looking elsewhere.
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