I attempted to return an item, and the first question was whether I purchased it through a specific payment plan. Since I didn't buy it online myself, I was unsure. Instead of providing a full refund, they returned only the amount to the original payment method. As an American, I know this would never happen back home. I find this refund process quite cheap, and after spending thousands here, I now know I will never return. Very disappointed, especially since there are many other stores offering similar products, often for less.
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