I want to give a huge shoutout to Sharina from tech support — she was absolutely amazing. Honestly, Simply Mobile itself was extremely complicated to deal with, and activating the phone took about an hour and a half. The process was frustrating and I wouldn’t recommend the company overall. But Sharina was patient, professional, and determined to make it work, and somehow she did. If any management happens to read this — please give Sharina a raise! She’s the only reason this review gets five stars.
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Simple Mobile is a prepaid mobile virtual network operator headquartered in Miami, Florida, in the United States and became a subsidiary of America Móvil after it was acquired in June 2012.
