This has been the most unprofessional experience I've encountered in a long time. Last week, we realized we had a large number of clients that needed to be contacted. I found this service online. The setup was anything but easy, apart from them taking my payment. At signup, it was not disclosed that having a business website was a mandatory requirement for approval or continued use. We were misled to believe our business was eligible. It took four days for our account to be denied, during which time the subscription fee was charged. This delay, along with the lack of upfront disclosure regarding eligibility, resulted in us being billed for a service that was never provided. We expect a full refund due to these undisclosed requirements.
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