We placed an order for a double pushchair on 30th November. We knew the supplier (out and about) was having distribution delays so we weren't expecting the pushchair until after Christmas even though estimated delivery was 14 working days through Simply Baby. We received a phone call from Simply Baby on 21st December informing us of the delay for the specific colour of pushchair we ordered and that we could have a black one quicker if we wanted to change it. The colour wasn't a biggie for us, so we changed the colour and Simply Baby managed to get hold of the order from the supplier and have it delivered to us just 2 days later (and that was over a weekend). Overall, a good experience and communication. The negative reviews seem to be a lot of late deliveries, I would recommend checking the direct supplier isn't having issues first before complaining about a 3rd party company delaying your order, as its really out of their hands. Thank you Simply baby, little one is due any day now and the timing couldn't have been better for us! Have a lovely Christmas x
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Simply Baby was established in 2010. As well as selling online we also have a showroom where you can find a huge selection of pushchairs and car seats on display and available for demonstration by one of our experienced team members.
We stock a wide range of popular brands including Oyster, Egg, Silver Cross, iCandy, Bugaboo, UPPAbaby, Nuna, Joie, Venicci, Maxi-Cosi and many more.See more
