I recently enrolled in a 4-week delivery service. The first two deliveries went smoothly, but when I tried to change my next delivery date due to being away for 3 weeks, things got complicated. I received a box of recipes I hadn’t selected, arriving 3 weeks earlier than anticipated. I reached out to customer support and received a prompt response clarifying why those recipes were sent and offering to swap the box if needed. In subsequent emails, I learned that marking my account for a “3 week break” meant my next delivery would occur in 3 weeks, not 3 weeks later than my scheduled date. Overall, the customer support via email was outstanding.
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