simplycook.com

4.6
4.6 Based on 21 reviews

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Average Rating

4.6

/
5

21 Reviews

5 Star
78%
4 Star
9%
3 Star
0%
2 Star
0%
1 Star
13%

All Reviews

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Review Time

Toby Williams
Ordered a free box, and paid the postage. Now to find out they have taken money out of my bank for s

Ordered a free box, and paid the postage. Now to find out they have taken money out of my bank for something I don’t want. Set up in to a subscription that I didn’t want or need. This free box is misleading and a joke. Avoid this con at all cost wast of time.

Update: thanks for the reply but this is miss selling looking at all of you 1 star reviews that are all about the same thing taking money that is not yours

1
Date of experience: Mar 01, 2026
Maximilian Howard
Good experience with delivery, but some confusion

I recently enrolled in a 4-week delivery service. The first two deliveries went smoothly, but when I tried to change my next delivery date due to being away for 3 weeks, things got complicated. I received a box of recipes I hadn’t selected, arriving 3 weeks earlier than anticipated. I reached out to customer support and received a prompt response clarifying why those recipes were sent and offering to swap the box if needed. In subsequent emails, I learned that marking my account for a “3 week break” meant my next delivery would occur in 3 weeks, not 3 weeks later than my scheduled date. Overall, the customer support via email was outstanding.

4
Date of experience: Jan 07, 2026
Ambrose
Convenient Meal Prep Solution

This service is significantly more convenient compared to others. There are no perishable items with short expiration dates or items that are already past their prime. You can prepare the meals you choose whenever you wish. The flavors are remarkable, and they're easy to cook (even my partner can manage them)! I’ve enjoyed discovering new tastes through experimentation. I’ve recommended this service to numerous friends, family members, and customers (plus, you get a bonus of a free box if they sign up). I’ve been using this service for approximately 18 months, and they continually add new recipes that keep me returning for more. I highly suggest giving it a try; you won't regret it.

5
Date of experience: Dec 28, 2025
Medea Coleman
Great Support & Product Experience

The service faced challenges with the delivery system, but the support team worked diligently to resolve the issue and demonstrated excellent communication. I resonate with other feedback regarding the difficulty of opening the pots, but I'm glad to hear this is being addressed. Overall, I'm very pleased with the products and use them weekly for a hassle-free, delicious dinner.

4
Date of experience: Dec 28, 2025
Jacinta Foster
Subscription Delay Request

I requested a pause for my subscription for a few months and received an incredibly prompt response from the support team, who were very helpful in arranging this immediately. Outstanding service! Outstanding product! 😃

5
Date of experience: Dec 28, 2025
Valda Cook
Convenience Like No Other

This service is far more convenient than other meal kits for me. No fresh ingredients with short shelf lives or items that are already past their prime. You cook the meals you've chosen whenever you want. They taste fantastic, are easy to prepare (even my partner can manage them), and I've enjoyed trying flavors I've never experienced before. I've recommended this service to many friends and family (plus, there's a bonus of a free box if they sign up). I've been using it for about 18 months, and new recipes keep being added, making me come back for more. Highly recommend you give it a try; you won't be disappointed!

5
Date of experience: Dec 28, 2025
Rhiannon Johnson
Unethical Practices

Deceptive and underhanded practices. It's no surprise that there's a constant push for subscriptions—perhaps if customers were treated more fairly and transparently, this wouldn't be necessary. If someone from the service sees this, please provide an email to forward my frustrating concerns about how new customers are lured in with 'free trials' and then charged unexpectedly for months. I'm extremely upset!

1
Date of experience: Dec 27, 2025
Iris Wright
My Go-To Choice

I've been using this service for several years. The recipes are simple to follow, tasty, and diverse. There are plenty of ingredient swap ideas and tips from the chefs. The customer service is top-notch, and the communication is great. The website is user-friendly. I highly recommend it.

5
Date of experience: Dec 24, 2025
Adam Lewis
Transformative for Mealtimes

This service has significantly improved our mealtime experience with its variety and ease of use. It's much better than previous companies where the quality of the food was uncertain. The spices offered are truly a game-changer! Thank you! 😊

5
Date of experience: Dec 23, 2025
Marigold B.
Outstanding Meal Kits and Support

Exceptional meal kits paired with excellent customer service.

5
Date of experience: Dec 22, 2025

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