Do not use this company. There are so many better companies out there selling better products but more importantly much, much better customer service. I spent an awful lot of money with Simply Pleasures recently. One of the products was clearly faulty and it wasn't cheap at £600. I brought it back the very next day, not even 24 hours later. They tuned around and said they wouldn't accept a return and wouldn't refund me! I guess business must be bad for them, but come on! It was a very expensive unused product and clearly didn't work. They have been nothing but rude, aggressive and just some of the worst customer service I have ever experienced. They turned around and said it was my problem and I had to lump it. Wow. I never leave reviews, ever, anywhere, but I feel you must be warned about this disgraceful company. I have now started legal proceedings. So save yourself the time and money. You have been warned
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Simply Pleasure is an award-winning adult retailer and joins Prowler, Prowler RED and Soho Original Adult Store under the ABS Group banner of adult stores. With 24 stores and 130 staff across the country, we’re also the UK’s largest adult retailer and we’re known for our wide variety of sex toys, vibrators, cock rings, lubricants, sex essentials and more. We give you access to affordable sex toys, but also stock luxury vibrators and adult brands. Our range of strokers and masturbators for him has made us a leader in men's pleasure, while our bullets, clitoral vibes, and rabbits have made us a front-runner in pleasure products for her, too.See more