They are insisting on not leaving my replacement sim card in the PO Box. I live in a student dorm and obviously, there will be a need for a mailbox because there are more than 20 people living in one building. Their website form is not allowing this data to be saved.The excuse given was that it does not comply to "telecommunications law requirements". What law exactly are you violating if you leave it in my mail box? I first received my sim card at someone else's address without my name even.Can you please just send my replacement sim card? I got robbed in Barcelona and obviously did not choose to have my phone and cards stolen on the same day. As you know, Monesse and N26 requires 2FA all the time and it is linked to the registered number.
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