We were excited to be taking using Singapore Airlines for the first time as the hype was huge, however it was all rather average. Really average food, fairly non-interested cabin crew and didn't feel any more special than any other airline - and it was far more expensive. Our flight was delayed by just under four hours coming back, which happens, but in trying to pursue the compensation I was told by the Singapore Airlines that I would have to apply for a disrupted flight form, from them, to send back to them, to prove my flight was delayed? They have all the information about me and about the flight so no idea why I had to take that tortuous route, then being passed from one email agent to another, I expected more. During the actual flight there was precious little information about the delays and no apology on landing.
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Singapore Airlines is the flag carrier airline of Singapore with its hub at Singapore Changi Airport.
