I'm extremely disappointed with the Haputale Singer customer service; they provided shockingly poor service to us. The staff seemed uninterested and unhelpful, making our experience frustrating and unpleasant. In stark contrast, I recently visited the Diyatalawa Singer outlet, and the staff were excellent - friendly, attentive, and helpful. Please look into this and take necessary steps to improve the service at the Haputale outlet.
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