I placed an online order but needed to return an item due to an error in ordering. After returning it, I was promised a refund within two weeks, but it never came. When I reached out to the company, they claimed the refund was processed and suggested I check with my bank. After confirming with my bank that no transaction occurred, I contacted them again, but they insisted the refund was completed. I requested an official confirmation, but I never received a response. This has been my worst online shopping experience.
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