Visited my Father in law at Stepping Hill hospital on 18/12/25 ( after taking him to A&E on 16/12/25). Used the car park & due to very inclement weather at the time, tried to update with a new m/v reg, but the App kept glitching.It took several efforts to successfully update with new info & this was after some 37 minutes after parking my car.I was at the hospital for approx 2&1/2 hours & left. The following day i saw that £7.40 had been debited from my bank account.A week later, i received an FPN saying i had not paid for my parking! I submitted an immediate appeal, but have now received notice from the parking company that my appeal was unsuccessful & i still have to pay the FPN due to anpr & parking times not matching.Parking fees are stated as follows:1st half hour free2 hrs - £3.504 hrs - £5.5012 hrs -£8.00Considering i was parked for approx 2&1/2 hrs & I was charged just short of the amount for 12 hours, I would say that the parking company have made a good profit out of me ( I had also deducted £9 from my visit on 16/12/25).Needless to say, I will not pay the FPN, they can get knotted, & my next step is to take it up with an Independent appeals panel ( the parking management only allow one appeal - how very convenient for them).My wife also visited her Father on several occasions during his stay at the hopital & she was charged £10+ for 5 hrs parking on one occasion & another £10+ for a 4 hour visit on another date.It seems that this management company write their own rules & impose parking tariffs on a whim & certainly contrary to advertised fees.I am not going to back down quietly and am not perturbed by officious threats of further action!
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