I brought a pair of Bib snowboarding trousers on the very first day the zip had two teeth missing, unfortunately as on holiday had no alternative so had to continue to use, by day two the stitching had completely split on the inner seam. When escalated to customer service had very poor response saying it was wear and tear of daily use! For the purpose and price of these trousers I am incredibly disappointed but even more disgusted at customer service who have refused refund or replacement and only offered £25 store credit or £18 to be reimbursed to my account. I will never be using Siroko again so store credit is a waste of time -Siroko needs training on how to deal with customer complaints and perhaps they would not get such poor reviews . Avoid this company at all cost.
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Sunglasses, Clothing, Sports and Content.
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