I used North American Van Lines for moving furniture from our family home of 40 years in Atlanta to my sons, one in California and one in Texas. There was quite a bit of furniture much of which was family heirlooms and valuable antiques. The salesman was very good. The rest of it was a disaster. Loading was rushed, workers were surly and careless. The load for Dallas was put into their storage facility. The load to California went straight out. Both loads suffered damage, the Dallas damage was significant. I paid for additional insurance because of the valuable antiques in the moves, particularly to Dallas. The few damaged items in California were repaired and handled well. The company refused to take responsibility for the damage to much of the antique furniture and artwork. They reimbursed us for probably one quarter of the damage they did. We appealed their decisions repeatedly but every time they said it was not their fault. I would never recommend using this company to anyone unless you were shipping indestructible items.
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