If I could give less than 1 star I would. This company - the office in OakbrookTerrace IL to be specific -- is worst I’ve dealt with in 27 years of global moves. The agent in charge of our portfolio seems to be working fromHome and running a side real estate business. Had no idea about our shipment and had to call her supervisor. Then it took a week for this supervisor to basically say they lacked paperwork - which was untrue - they had it all sent to them weeks prior. It’s been awful. Unresponsive, dropping of balls - and failure to answer phone calls or to answer any questions aside from sending a reply to detailed questions asked in voicemail and email- saying “ we will expedite” and failing to answer any questions about what they are in charge of sending to us as part of a move with multiple shipments and 2 destinations. . UnfortunatelyI did not choose them and will let our experience be known to the European based employer arranged contractor.
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