The clothes are beautiful, and I usually purchase from a different retailer, but I decided to try the original website. The quality is great until the sale process begins, after which the service declines significantly. The representatives seem untrained and follow a robotic approach, making it frustrating to deal with them. I recommend considering other platforms before placing an order. While the clothing is lovely, without proper service, refunds, and a customer-focused approach, they lose their appeal. I had a particularly frustrating experience with one representative.
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London-based womenswear label. Vintage-inspired accessible design with a high-end look & feel.