I received a prompt reply from the support team when I reached out. However, as someone residing in NZ/AUS, I found the sizing information on the website quite confusing. The measurements and international sizes are not clearly presented, leading to misunderstandings. I consulted several people to clarify this, and they all found it perplexing. It might be beneficial to revise this section on the website. Additionally, providing sizing suggestions based on the measurements when help is requested could enhance the experience. It also seems that the sizing options are quite limited, as the selection appears to cater mostly to very small sizes, which feels outdated for any brand.
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London-based womenswear label. Vintage-inspired accessible design with a high-end look & feel.