I was a long time customer. My site was auto renewed without a notification. Also per their own terms it states, "We will provide you with at least thirty (30) days' notice of your renewal pricing before charging you on any annual or longer term plans." I never recieved an notification about the price increase either! Once I found the site was charged I canceled my site, then I was told I was not getting a refund... If you use them DO NOT USE THE AUTO RENEW!!! They did offer to cancel the site and keep the money if I needed any other web services!! It's too bad because the hosting wasn't really too bad. This has changed my opinion of them!
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I cannot express enough how happy I am with Site5. Your service and support has been the best bar-none... A Site5 user testimonial, read more now!
