Site 5's hustle for additional cancellation fees is despicable. I had a 15-year run with Site 5. Service was pretty OK. I filled out a cancellation ticket recently because I closed my business, which I explained to them so they were fully aware. They only cancelled the small inexpensive server but did not cancel the other $350 server. Why? Because they are trying to bill me for another year into 2026. They are hustling for fees with a 45-day cancellation I knew nothing about. But there were no fees on the inexpensve server. HmmmmmI've been on autopay for a decade and they never mentioned any 45-day xl fee to me when I cancelled. They just sent me a bill. BE VERY CAREFUL with your credit card information. I have hired a lawyer because I am done with "fees" from opportunistic companies. I am very sad this was the end of what was once a good relationship.
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I cannot express enough how happy I am with Site5. Your service and support has been the best bar-none... A Site5 user testimonial, read more now!
