I registered with site5 in 2006. They were completely different back then. I went nearly 20 years without any major issue. Come 2023, (after it was sold to web.com), my website started to redirect to a website that was completely unrelated to my own after I asked that they fix my broken SSL certificate. Imagine them telling you they fixed something and your website suddenly showing an unrelated page when you enter your address.I tried every which way to get their outsourced support team to understand that my website was redirecting to an unrelated website but they were actually incapable of understanding. They would not help me. They replied suspiciously automated responses that verged on making me feel like they're now run by scam artists.I lost my website as a result and now I have to start over from scratch. I would suggest to all existing customers to change hosting providers. If looking for a host as a new customer, there are several more legitimate providers to use in 2024. Do not sign up with site5. I'm positive that the influx of positive reviews here are false. The timeline for them is absolutely suspicious. Further investigation needs to be done into this company and I'm currently reporting them to every bureau reporting agency I can.
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I cannot express enough how happy I am with Site5. Your service and support has been the best bar-none... A Site5 user testimonial, read more now!
