Hello guys! I have been using Site5 Reseller package for more than 2 years and was a happy client. But beginning of this year (before COVID-19) things started to get bad. First I started to have warning in browsers, but this was because I was an old server and it was using TLS 1.0. Support suggested to migrate to new server, which I did. This was painful as it took some time, and many emails to get the server running as normal. The new server uses SNI which, according to support, is causing issues, specially when creating sub-domains. When I create a new account for a client, I have to wait ~3 days to get SSL on it(after I already bought it myself).Live chat is no longer available and support tickets takes more than 2 days to process.
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I cannot express enough how happy I am with Site5. Your service and support has been the best bar-none... A Site5 user testimonial, read more now!
