NO STAR. I was a satisfied customer of IXwebhosting since 2006 until my hosting account was moved to the Site5 service. Since then I started suffering from troubles with my websites and businesses. First, after migration there were lots of issues with not working websites, I had to spend hours and days in live chat support, mostly with senior admins. I had lot's of tickets and it lasts a month and everytime somebody tried to resolve the issue it goes worse. For example, we've lost all email archive (5 to 10 years old) on 4-5 addresses during the transition to the Site5 and we've created ticket asking to restore all emails. I'm very skeptical about any IT company in India, but what they are doing in frontline support serving Site5 customers - it's a nightmare, you can read many of reviews on the internet. They just ruined my business, my customers left me because of a broken website and I can't do anything about because somebody continuously making mistakes while serving customers on Site5. Furthermore, they broke 4-5 my main emails and I can't access now! That's the end of the story, will go to another hosting.
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I cannot express enough how happy I am with Site5. Your service and support has been the best bar-none... A Site5 user testimonial, read more now!
