After hosting a website with this company for close to a decade, I have now lost everything. My site crashed on January 1, 2023 and since then I have had nothing from Site 5 but deflection, prevarication, obfuscation and straight up lies. I get promised results within 24 hours, but receive nothing. I am told emails will come, but they never do. Ticket numbers are never resolved. With fears of 12 years of work being lost forever, I was talked into buying a new service so the old data could be migrated to a "new server". After I did so, I was then told my old site was too huge to move! When I insisted they restore my site to a pre-2023 version, I was told there was no backups prior to January, but now I'm told I'm using 79GB of data. This is a company of spiteful, morally bankrupt liars. 12 years of my life is gone thanks to this horrible company. Never use them
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I cannot express enough how happy I am with Site5. Your service and support has been the best bar-none... A Site5 user testimonial, read more now!
