We have been using Site5 since 2003, and it used to be a great company. However, over time, it deteriorated tremendously. Emails have been lost, Spam filters are not working properly, and the Knowledge Base articles are outdated (most of them are dated 2013 or earlier). However, our last straw was the SSL certificate. Unlike the majority of modern hosting providers, Site5 does not provide free SSL certificate. You cannot install your own SSL certificate either. The only option is to purchase an SSL certificate directly from Site5, which costs $40 per year. However, this is not the biggest problem. Apparently, for the Shared Hosting, HTTPS links for the sites that are hosted on the same server but do not have an SSL certificate installed will be forwarded to your domain, which made our business look like a fraud on the Google Search page. Here is a quote from a Site5 representative:"Upon checking, I can see that the concerned issue is caused when we are trying to access the domains in https when the domain does not have a valid SSL installed, the server is fetching a domain from the same server that has SSL. "Unless you would like to be the default forward for all unsecure websites hosted on the same server, I suggest hosting your business somewhere else.
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I cannot express enough how happy I am with Site5. Your service and support has been the best bar-none... A Site5 user testimonial, read more now!
