I've had my websites hosted by Site5 since 2012, that's over a decade now. For many years, I thought that the service was fine with a fair price, so I'm embarrassed that I stopped paying attention and have now paid for many years of overpriced, poor service. The worst is the price. I have now transferred to one of the higher-rated web hosts, and my annual fee is about 25% of what Site5 has been charging. Seriously. What a rip-off.For years, I had the problem of not being able to send emails to yahoo accounts. I did everything. I complained, multiple times. I complained on Twitter. Apparently, yahoo was blocking (and may still be blocking) Site5 servers. But I am not sure if the issue was ever resolved and only ever received 'We are working on this problem'. While I had planned to switch providers at the end of my current annual contract, a few weeks away, my breaking point was over the Christmas period, where they moved me to a different server, didn't tell me the name of it (I had to contact the helpdesk when I couldn't send or receive emails), and even then, I had problems, on and off over more than a week. So, I've now switched web hosting providers, thankfully, and my final action is to write this review to warn anyone reading: please don't use Site5. For your sake. There are far better providers.
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I cannot express enough how happy I am with Site5. Your service and support has been the best bar-none... A Site5 user testimonial, read more now!