I was a happy client of BlueFur. Then Site5 purchased them. I'm not a happy client of Site5. For weeks they've screwed around with their "transition", ignored support calls, and made administering my account impossible by not providing a working link to their "Backstage" support application. CPanel is partially broken as they've attempted to integrate it with Backstage, but I can't access Backstage. Can't review support tickets. Tickets have gone unanswered for weeks. In general, a complete and utter cockup, courtesy of Site5 management. It's not the staff, they were competent and helpful until Site5 took over.Cancelling account and moving on. Stay the hell away from Site5.
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I cannot express enough how happy I am with Site5. Your service and support has been the best bar-none... A Site5 user testimonial, read more now!