I had an issue with a website hanging due to an issue with PrestaShop - I spoke with Raya in the live chat and we were able to get the site back up and running quickly, and she was then able to check the server while I found what was causing the issue (a sendmail bug in PrestaShop). They don't offer web development support, but what they did offer was absolutely essential to being able to quickly locate and then avoid the problem from recurring. Superb!
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